Understanding Window Warranties: Manufacturer & Labor Guarantees

Showroom Windows & Doors installer measuring window for warranty assessment in Austin, TX.

Learn more about the window warranty you receive at Showroom Windows and Doors with owner, Brandon Brujitske. Watch this video that is all about window warranties you receive from manufacturers, as well as the 5-year labor guarantee provided by Showroom Windows. A window warranty is important in choosing the right window.

Window Warranty Video Transcription

Interviewer: I’m here with Brandon from Showroom Windows and Doors, and today we’re talking about warranties. Warranties are super important, right? And you guys carry the big three brands—Pella, Marvin, and Anderson. So, tell me about the warranties you offer at Showroom.

Brandon: You’re going to get two warranties. You’ll have one from the manufacturer which averages about 20 years for the product itself, and then we offer a 5-year labor guarantee based on our work. We’re certified to carry all three brands, and we actually over-engineer our installation process. So, yeah, you’re going to have two warranties

Interviewer: So the brands themselves—Pella, Marvin, Anderson—are the ones who are going to warranty the actual product to make sure that window doesn’t fail. Right, but then you guys at Showroom are offering your own labor warranty as well, is that correct?

Brandon: As long as a certified retailer installs it, you’re going to have a manufacturer warranty. We are certified installers for all three, so you’re going to have a product guarantee, usually about 20 years from the manufacturer, and then we offer a 5-year labor guarantee.

Interviewer: All right, so at Showroom, you guys are covered—your customers’ products and labor, it’s all good.

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REVIEWS

Serving Austin With The Top Brands

    
 
 
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   J R 
 
 
 
 Trustindex verifies that the original source of the review is Google. Excellent quality sliding door and outstanding installation service. The door looks beautiful, works perfectly, and has truly elevated the space. The installation was done with great attention to detail, professionalism, and care—everything was clean, precise, and on time. You can clearly see the quality of both the product and the craftsmanship. Highly recommended!
  
 
      Posted on Google  
   
   Ken Johnson 
 
 
 
 Trustindex verifies that the original source of the review is Google. The installation tech, Billy Dimas, is outstanding.  He is the reason for the 5 stars.
We fought with our general contractor to use Showroom.  Our windows and door were on time, but there was an issue with the door threshold.  It was completely wrong.
After many meetings with all parties a number of ideas were floated to correct the issue.  Billy was present for all but one meeting and he consistently tried to interject solutions.  He was mostly ignored.
Once everyone left, Billy was left to complete the task.  Billy explained what he was doing at every step.  As work progressed, Billy explained why certain proposed fixes would not work.  Billy proposed his fix and the end product is fantastic.
We are happy customers, thanks to Billy.  Though we had to do modifications, Billy was able to give us a beautiful alternative.
Billy is thorough, professional, courteous, and knowledgeable.   If you are contracting with Showroom, ask for Billy to be your installer.
  
 
      Posted on Google  
   
   Shay W 
 
 
 
 Trustindex verifies that the original source of the review is Google. I had a great experience working with Showroom Doors Austin. The entire process was smooth and well-managed, and everyone involved was professional and reliable.

The finished door is beautiful and clearly very high quality. The craftsmanship and attention to detail really stand out, and I’m extremely happy with the final result.

The installation team arrived on time, communicated clearly, and left the space clean when they were done. One team member in particular, Billy, went above and beyond and made a strong impression.

From sales through project coordination, it was clear I was working with people who take pride in their work and deliver what they promise. I would confidently recommend Showroom Doors Austin to anyone looking for a high-quality door and a trustworthy team.
  
 
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   Kim Green 
 
 
 
 Trustindex verifies that the original source of the review is Google. If there were 10 stars available, I would give that for Billy Dimas!  He was kind, thorough, efficient and respectful of my property.
  
 
      Posted on Google  
   
   Ricky Noid 
 
 
 
 Trustindex verifies that the original source of the review is Google. Staff is super helpful
  
 
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   DD L 
 
 
 
 Trustindex verifies that the original source of the review is Google. Billy Dimas just finished installing our Anderson windows and did a fantastic job. He was on time, communicated every detail and was very respectful of our new oak flooring. He protected my rugs and cleaned the windows inside and out at completion. They are beautiful. Highly recommend!
🌟🌟🌟🌟🌟
  
 
      Posted on Google  
   
   Wade Lintz 
 
 
 
 Trustindex verifies that the original source of the review is Google. Showroom did a great job with installing 3 new CUSTOM windows for us! Billy came out to do some final touch ups and made the windows sparkle!
  
 
      Posted on Google  
   
   Amy Ryder 
 
 
 
 Trustindex verifies that the original source of the review is Google. Billy Dimas did an outstanding job with the finishing work following our window and door installation project. He repaired sheet rock, textured, and painted the wall to match the adjoining walls, and painted the interior trim. He was meticulous, kept the area very clean, dust free, and was a pleasure to work with.
  
 
      Posted on Google  
   
   Michael Hanson 
 
 
 
 Trustindex verifies that the original source of the review is Google. We had all of the original aluminum-frame windows on our 30-year-old home replaced with Pella windows. I wasn't initially going to give Showroom five stars because it took a little while longer than we expected to get everything buttoned up. But it seems that delays are becoming more and more common these days (for various reasons), so I'll give them a mulligan there. The bottom line is that our new Pella windows look great, the installation (now that it's completed) is clean and tidy, and we're happy campers! Man, how nice it is to look out upon our trees and wildlife as if we were sitting outside! Special kudos to product specialist Robbie Kubiak and Billy (from Honduras) who applied the finishing touches. We would not hesitate to recommend Showroom Windows & Doors to all our friends and family.
  
 
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   Rachel Mizer 
 
 
 
 Trustindex verifies that the original source of the review is Google. Showroom Windows and Doors - my best experience from referrals by a neighborhood facebook group for my house by far!! They were such a good experience, did the best finish out/masonry work - just a great local company. Brand of doors is Pella.